Skip to Main Content

FAQs

Shipping

We offer free ground shipping within the US, so you’ll receive your order between 1-5 working days. Shipping and returns are free for all orders in the US. Expedited shipping is available via domestic express shipping (1-3 days) for an additional cost at checkout.

Yes, we do ship internationally via USPS Priority mail. International shipping costs will be applied at checkout. Availability and shipping time depends on country.

Oh no! Whatever it is, we want to fix it. Email us at hello@suitably.com.

Yes! You'll receive a shipping confirmation email with a tracking number as soon as your package ships. Alternatively, you can also find your tracking number here in your Suitably account.

Returns and Exchanges

You may return any unused, undamaged item with its original tags within 30 days for a refund, exchange or credit. Just email hello@suitably.com with your order number. If you’re in the United States, we’ll cover the return shipping and send you a prepaid mailing label. Unfortunately, we cannot cover return shipping from international locations.

We’ll issue your refund as soon as it’s received and inspected. Please allow five days after delivery for processing.

We’ll be happy to help you exchange an item within our 30-day return period. All exchanges require the garments to be unworn and with original tags. To make an exchange, email hello@suitably.com so we can confirm product availability. We’ll process a return on your original order and place a new one for your replacement item.

Contact

Get in touch! We would love to hear from you. Drop us an email at hello@suitably.com. If you have a press inquiry, you can reach us at press@suitably.com

Other

We’d love to help style your next Suitably look. Email hello@suitably.com and our team stylist will be in touch.

Keep it cool and simple. Machine wash on gentle with cold water and hang to dry

We get that buying clothes online can be tricky. Email us at hello@suitably.com to talk it through. Our Size Chart also offers specific measurement guidelines.

We’ll be releasing pants, blouses and sweaters soon and want to hear from you! Sign up for our newsletter so you can have input in what we make next.

We take a different approach to design than most brands by putting your voice at the heart of every design decision we make. We opted to skip the typical fashion designer process and instead enlist the opinions of real women to design their staple pieces. We used proprietary data that we collect to crowdsource what mattered and what styles you will like best.